Support & Privacy

NoctVerse

NoctVerse is a writer-first platform for writing, publishing and reading long-form fiction.

Last updated: August 28, 2026

Support

If you need help with your account, email verification, publishing, reading, account deletion, or another NoctVerse feature, contact us at:

sparkwelab@gmail.com

Privacy Policy

NoctVerse processes only the information reasonably necessary to operate and secure the service and provide its writing, publishing and reading features.

Information we may process

  • Account information such as email address, email-verification status and date of birth.
  • Profile information such as username, display name, biography, profile image, interface language and reading languages.
  • Works, chapters, descriptions, categories, cover images and publication metadata.
  • Library saves, aggregate ratings and limited reading activity used for discovery and ranking.
  • Copyright reports, appeals and related moderation records.
  • Limited technical information required for authentication, security, reliability and service delivery.

How we use information

We use this information to authenticate accounts, operate NoctVerse features, store and publish works, provide Library and discovery functionality, prevent abuse, process copyright matters, support account deletion and maintain service security and reliability.

Public and private information

Your username, display name, biography, profile image and published works may be publicly visible. Your email address and date of birth are not displayed on your public profile.

Service providers

NoctVerse currently uses Supabase for authentication, database and storage infrastructure, Resend for transactional email delivery, and Apple for App Store distribution.

Data retention

Normal account data and user content are retained while needed to provide the service and are removed as part of account deletion, subject to limited records that may need to be retained for security, legal compliance, copyright disputes or legal claims.

Age requirement and age-restricted content

NoctVerse is available to users aged 16 and over. Certain mature content is restricted to users aged 18 and over. Date of birth is used to enforce the minimum age requirement and age-restricted content access. It is not public.

Security

NoctVerse uses technical safeguards designed to protect account and content data. No online service can guarantee absolute security.

Your privacy requests

For privacy-related questions or requests, contact sparkwelab@gmail.com.

Account Deletion

You can permanently delete your NoctVerse account from within the app:

Profile → Settings → Delete Account

The deletion process removes normal account data and user content. Limited legal, security, copyright or dispute-related records may be retained where reasonably necessary or required by applicable law.

Content and Safety

NoctVerse may restrict content that violates applicable law, infringes third-party rights, contains child sexual abuse material, includes non-consensual intimate material, makes serious threats against real persons, facilitates serious unlawful conduct, or abuses platform systems.

Users aged 16 and over may access NoctVerse. Mature content designated for adults is restricted to users aged 18 and over.